Thank you for shopping at TheMailerBoxes.com!
We are committed to delivering high-quality custom packaging solutions tailored to your needs. Please read our Refund & Returns Policy carefully before making a purchase.

1. Returns for Standard-Size Custom Boxes

We accept returns for standard-size custom boxes. If you are not completely satisfied with your order, please follow the return process outlined below.

2. No Returns on Customized Product Boxes

Customized product boxes are non-returnable. All sales for these items are final.

3. No Exchanges

We do not offer exchanges on any products. If you need to return an item, please follow the return process provided below.

4. Return Process

To initiate a return, contact our customer support team at [email protected] to obtain a return authorization. Returns must be sent back via mail to the address provided in the authorization.

5. Return Label Responsibility

Customers are responsible for arranging and paying for the return shipping label. Please ensure that your return is properly packaged to prevent damage.

6. Currency

All transactions and refunds are processed in the US ($).

7. Product Condition

Returned items must be in new, unused condition. Products showing signs of use or damage will not be eligible for a refund.

8. Return Window

You have 120 days from the date of receipt to initiate a return for standard-size custom boxes.

9. Restocking Fee

No restocking fee will be applied to any approved returns.

10. Refund Processing Time

Once we receive and inspect your return, please allow up to 20 days for your refund to be processed. Refunds will be issued to your original payment method.

Need Assistance?

For any questions or further assistance with your return, please contact us at [email protected].Thank you for choosing TheMailerBoxes.com for your custom packaging needs!